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A Weekend of Customer Experience Observations https://images.squarespace-cdn.com/content/v1/6163910530f99c717aef925a/1634660469179-177767VGX6V7YQ0T7J2R/image-asset.jpeg Blog - A Weekend of Customer Experience Observations https://www.andreawasserman.shop/blog/2017/7/9/whats-happening-in-goodnewsretail monthly 0.5 2021-10-19 https://www.andreawasserman.shop/blog/2017/7/2/kicking-off-goodnewsretail monthly 0.5 2021-10-19 https://images.squarespace-cdn.com/content/v1/6163910530f99c717aef925a/1634660478090-OW2YX7WVMZWT94DM2UME/image-asset.jpeg Blog - Kicking off #GoodNewsRetail https://www.andreawasserman.shop/blog/2017/6/18/nike-another-little-company-in-the-news-last-week monthly 0.5 2021-10-19 https://www.andreawasserman.shop/blog/2017/6/1/whats-working-in-retail-this-year monthly 0.5 2021-10-19 https://www.andreawasserman.shop/blog/2017/5/21/leveraging-a-retail-store-presence monthly 0.5 2021-10-19 https://www.andreawasserman.shop/blog/2017/5/7/what-the-new-yorker-article-about-j-crew-gets-right-about-retail monthly 0.5 2021-10-19 https://www.andreawasserman.shop/blog/2017/4/30/box-the-party-chat-commerce-an-mvp monthly 0.5 2021-10-19 https://images.squarespace-cdn.com/content/v1/6163910530f99c717aef925a/1634660505325-28LTL0YXGXL05JSE3MUF/image-asset.png Blog - Box The Party, Chat Commerce, and an MVP boxtheparty.com https://www.andreawasserman.shop/blog/2017/4/20/north-americas-oldest-department-store-looks-new monthly 0.5 2021-10-19 https://images.squarespace-cdn.com/content/v1/6163910530f99c717aef925a/1634660513669-BIJJI66JSONJV84JUDON/image-asset.jpeg Blog - North America's Oldest Department Store Looks... New https://images.squarespace-cdn.com/content/v1/6163910530f99c717aef925a/1634660512202-1IYQ3M1Y1575YHS2MZ1Q/image-asset.jpeg Blog - North America's Oldest Department Store Looks... New https://images.squarespace-cdn.com/content/v1/6163910530f99c717aef925a/1634660508386-PCL69C32K8NZYZ7FAGRZ/image-asset.jpeg Blog - North America's Oldest Department Store Looks... New https://images.squarespace-cdn.com/content/v1/6163910530f99c717aef925a/1634660510070-O2404RNPYTNYMKABAOJP/image-asset.jpeg Blog - North America's Oldest Department Store Looks... New https://www.andreawasserman.shop/blog/2017/4/16/retails-dark-headlines monthly 0.5 2021-10-19 https://images.squarespace-cdn.com/content/v1/6163910530f99c717aef925a/1634660515573-Z2DZMK2R54PJKI9PNHO8/image-asset.png Blog - Piecing Together Retail's Dark Headlines This is from late March. Speculated bankruptcies since then include Gymboree and Rue21, per @BankruptRetail. https://www.andreawasserman.shop/blog/2017/4/9/store-merchandising-in-an-e-commerce-era monthly 0.5 2021-10-19 https://images.squarespace-cdn.com/content/v1/6163910530f99c717aef925a/1634660517711-MDJTBY9LR7XTWE3T52MK/image-asset.jpeg Blog - Store Merchandising in an E-commerce Era https://www.andreawasserman.shop/blog/2017/3/30/how-retailers-are-bridging-the-physicaldigital-gap monthly 0.5 2021-10-19 https://www.andreawasserman.shop/blog/2017/3/26/xcel-brands-a-media-company-doing-fashion monthly 0.5 2021-10-19 https://www.andreawasserman.shop/blog/2017/3/17/who-owns-retail-marketing monthly 0.5 2021-10-19 https://www.andreawasserman.shop/blog/2017/3/12/sxsw-highlights monthly 0.5 2021-10-19 https://www.andreawasserman.shop/blog/2017/3/5/millennial-2020-experience-photo-required monthly 0.5 2021-10-19 https://images.squarespace-cdn.com/content/v1/6163910530f99c717aef925a/1634660523420-TIPVS3AKW16V3RU5FNEZ/image-asset.jpeg Blog - Millennial 20/20: Experience + Photo Required https://www.andreawasserman.shop/blog/2017/2/26/what-i-hope-retailers-closing-stores-are-thinking-about monthly 0.5 2021-10-19 https://www.andreawasserman.shop/blog/2017/2/17/who-does-omnichannel-best-part-2 monthly 0.5 2021-10-19 https://www.andreawasserman.shop/blog/2017/2/12/for-retail-its-not-politics-as-usual monthly 0.5 2021-10-19 https://www.andreawasserman.shop/blog/2017/1/30/retail-stores-the-experience-before-the-sale monthly 0.5 2021-10-19 https://www.andreawasserman.shop/blog/2017/1/29/why-i-like-the-new-adidas-store monthly 0.5 2021-10-19 https://images.squarespace-cdn.com/content/v1/6163910530f99c717aef925a/1634660589045-HK2YSLUMVKANCPPCIKHI/image-asset.jpeg Blog - Why I Like the New Adidas Store https://images.squarespace-cdn.com/content/v1/6163910530f99c717aef925a/1634660591128-FVM1KFJUKNEV4WOQHCVB/image-asset.jpeg Blog - Why I Like the New Adidas Store https://www.andreawasserman.shop/blog/2017/1/22/6-times-last-week-retail-was-about-people-not-tech monthly 0.5 2021-10-19 https://www.andreawasserman.shop/blog/2017/1/13/retail-for-humans monthly 0.5 2021-10-19 https://www.andreawasserman.shop/blog/2017/1/8/why-marketers-store-managers-should-care-about-in-store-wi-fi monthly 0.5 2021-10-19 https://www.andreawasserman.shop/blog/2017/1/5/a-different-response-to-the-macys-news monthly 0.5 2021-10-19 https://www.andreawasserman.shop/blog/2017/1/1/why-its-not-so-easy-to-make-stores-better monthly 0.5 2021-10-19 https://www.andreawasserman.shop/blog/2016/12/25/yzxtrl5ochz6wv7tt0mu6ofsbteus4 monthly 0.5 2021-10-19 https://www.andreawasserman.shop/blog/2016/12/17/holiday-shopping-experiences-5-gifts-for-you-your-recipients monthly 0.5 2021-10-19 https://www.andreawasserman.shop/blog/2016/12/11/how-personal-shopping-services-are-messing-up-and-5-ways-they-can-improve monthly 0.5 2021-10-19 https://www.andreawasserman.shop/blog/2016/11/30/what-the-sonos-store-gets-right monthly 0.5 2021-10-19 https://www.andreawasserman.shop/blog/2016/11/24/5-answers-to-whats-up-with-retail monthly 0.5 2021-10-19 https://www.andreawasserman.shop/blog/2016/10/27/my-adventures-in-chat-commerce-part-2 monthly 0.5 2021-10-19 https://images.squarespace-cdn.com/content/v1/6163910530f99c717aef925a/1634660603340-N5PKH93G6KWL20GD8B2W/image-asset.png Blog - My Adventures in Chat Commerce (Part 2) Pinterest inspiration I screenshot for Mezi https://images.squarespace-cdn.com/content/v1/6163910530f99c717aef925a/1634660602281-H41WXSWBLAIEP5061OAW/image-asset.jpeg Blog - My Adventures in Chat Commerce (Part 2) The type of solution recommended by Mezi (this one from Amazon) https://www.andreawasserman.shop/blog/2016/11/13/why-singles-day-isnt-just-about-china-ecommerce monthly 0.5 2021-10-19 https://www.andreawasserman.shop/blog/2016/11/6/a-singles-day-primer monthly 0.5 2021-10-19 https://www.andreawasserman.shop/blog/2016/10/27/my-adventures-in-chat-commerce monthly 0.5 2021-10-19 https://images.squarespace-cdn.com/content/v1/6163910530f99c717aef925a/1634660647039-7OGFP4C5UO53UH5ZZWO7/image-asset.jpeg Blog - My Adventures in Chat Commerce A shot my stylist provided of the fixture I liked, in use (helpful!) https://images.squarespace-cdn.com/content/v1/6163910530f99c717aef925a/1634660647758-FC8GBLZTVTPBJLRAPIBM/image-asset.jpeg Blog - My Adventures in Chat Commerce The winning product image my Hamlet stylist sent me https://images.squarespace-cdn.com/content/v1/6163910530f99c717aef925a/1634660646435-9BOX51OHJE5MUYS56HEH/image-asset.jpeg Blog - My Adventures in Chat Commerce https://www.andreawasserman.shop/blog/2016/10/20/a-new-department-store-just-launched-really-and-its-exciting monthly 0.5 2021-10-19 https://www.andreawasserman.shop/blog/2016/10/14/worm-topped-ice-cream-as-seen-on-tv-coffee-aka-experiential-marketing monthly 0.5 2021-10-19 https://www.andreawasserman.shop/blog/2016/10/4/what-was-hot-or-not-at-retails-digital-summit monthly 0.5 2021-10-19 https://www.andreawasserman.shop/blog/2016/10/1/contextual-commerce-a-retail-solution monthly 0.5 2021-10-19 https://www.andreawasserman.shop/blog/2016/10/2/retails-online-traffic-problem monthly 0.5 2021-10-19 https://www.andreawasserman.shop/blog/2016/9/25/15-ways-to-reinvent-american-malls monthly 0.5 2021-10-19 https://www.andreawasserman.shop/blog/2016/8/23/customer-experience-influencers monthly 0.5 2021-10-19 https://www.andreawasserman.shop/blog/2016/9/11/a-tale-of-two-store-openings-saks-vs-lou-grey monthly 0.5 2021-10-19 https://images.squarespace-cdn.com/content/v1/6163910530f99c717aef925a/1634660661783-YOC60XC6XN6XRZNL68MO/image-asset.jpeg Blog - A Tale of Two Store Openings: Saks vs. Lou & Grey Well said. If you have to close off part of a space, brand it. https://images.squarespace-cdn.com/content/v1/6163910530f99c717aef925a/1634660659604-EAQSO3599081R7CNXPNN/image-asset.jpeg Blog - A Tale of Two Store Openings: Saks vs. Lou & Grey "Hello, New York" feels cute and appropriate. The outdoor visuals were a show-stopper on Fifth Ave. https://images.squarespace-cdn.com/content/v1/6163910530f99c717aef925a/1634660656795-YDW8RM0ZX1YSJHBH2CZB/image-asset.jpeg Blog - A Tale of Two Store Openings: Saks vs. Lou & Grey Saks' downtown shoe floor is perfect. I hope more customers enjoy it. https://www.andreawasserman.shop/blog/2016/9/5/why-mattress-start-ups-are-thriving monthly 0.5 2021-10-19 https://images.squarespace-cdn.com/content/v1/6163910530f99c717aef925a/1634660663716-FUS0YTNLV58E5BO451R8/image-asset.jpeg Blog - 14 Reasons Why Mattress Start-ups Exist (and maybe Sleepy's shouldn't) 13. A visually unappealing price tag with more prices than one can count. 14. The model number is obscured enough to make competitive shopping or online transaction completion a nuisance. https://www.andreawasserman.shop/blog/2016/7/22/why-every-retailer-should-post-a-sign-like-this-1 monthly 0.5 2021-10-19 https://images.squarespace-cdn.com/content/v1/6163910530f99c717aef925a/1634660665651-TFJ8Y4SC5TVUBYD5Z1LW/image-asset.jpeg Blog - Why Every Retailer Should Post a Sign Like This https://www.andreawasserman.shop/blog/2016/7/17/why-zaras-results-are-impressive-how-they-could-be-better monthly 0.5 2021-10-19 https://images.squarespace-cdn.com/content/v1/6163910530f99c717aef925a/1634660669821-HRM3EFDPJK9YD6BMXOQE/image-asset.jpeg Blog - Why Zara's Results Are Impressive & How They Could Be Better https://images.squarespace-cdn.com/content/v1/6163910530f99c717aef925a/1634660670934-2G3SRSLSZ509QPAVT2TV/image-asset.jpeg Blog - Why Zara's Results Are Impressive & How They Could Be Better 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https://images.squarespace-cdn.com/content/v1/5ce435d6bea1ed00016ba287/1558964652247-5MWXNMFZVOPGE4TY6U2Q/MHeiderich_ReflexionenZwei-05-copy.jpg About https://www.andreawasserman.shop/test daily 1.0 2025-11-08 https://www.andreawasserman.shop/press daily 0.75 2025-07-30 https://images.squarespace-cdn.com/content/v1/5ce435d6bea1ed00016ba287/1558964652247-5MWXNMFZVOPGE4TY6U2Q/MHeiderich_ReflexionenZwei-05-copy.jpg Press https://www.andreawasserman.shop/our-team daily 0.75 2021-10-11 https://images.squarespace-cdn.com/content/v1/5c5a514d65019f01a2cb2be5/1565704487180-E5RP62PX84ONAOCUM5SN/erin.jpg Our Team - First Name Last Name It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c5a514d65019f01a2cb2be5/1560270383883-RD0ZZ5IWYVTAZQLOPC5S/image-asset.jpeg Our Team - First Name Last Name Tobias Keene, D.D.S. Hailing from Richmond, Virginia, Dr. Tobias Keene brings a bit of unabashed Southern hospitality to all his patients. He moved to Washington, D.C. over thirty years ago as a freshman at Ivy College. Right after graduation, he attended World University’s School of Dentistry. Before opening Keene Dental in 1994, he worked for free clinics and some of the finest practices in the District. He is part of the 123 Dental Association and stays up-to-date on the latest dental discoveries. 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